Explore How Payment Data Enters Our Policy
Our Privacy Policy covers the details you provide when opening an account, completing phone verification, signing in, contacting support or checking a wallet status. We may record transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account so we can match a payment
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to the correct account and investigate a receipt question. Device type, browser signals, sign-in time and security events may also be recorded to protect access. We use these records for account operation, security checks, support responses and legal duties where local law permits. We do not
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ask for a wallet PIN through support. Eligibility and access depends on local law. The policy applies whether you use a mobile browser in Indonesia or continue from a desktop device.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.